How ArchPilot handles information.
This Privacy Policy explains how ArchPilot may collect, use, protect, and manage information when you use our website, wizard, project analysis experience, or contact channels.
Privacy matters because project information is personal.
ArchPilot may collect information related to your property, project goals, and contact details so we can provide a better guided experience and respond to your inquiries.
Information we collect
ArchPilot may collect information you provide directly, including your name, email address, property address, project intent, and details related to your ADU, casita, remodel, addition, or residential project.
How we use information
We use information to provide project guidance, improve the ArchPilot experience, respond to inquiries, understand product usage, and develop better feasibility and project-planning tools.
Cookies and analytics
ArchPilot may use cookies, analytics tools, or similar technologies to understand website activity, improve performance, and enhance the user experience.
Data protection
We use reasonable technical and organizational measures to protect information. However, no online system can be guaranteed to be completely secure.
Your choices
You may contact us to request access, correction, or deletion of personal information, subject to applicable law and operational requirements.
Third-party services
ArchPilot may link to or use third-party services such as analytics providers, social platforms, email services, or hosting tools. Their privacy practices are governed by their own policies.
Privacy Policy
This policy is a general template and should be reviewed by a qualified attorney before publication.
Introduction
ArchPilot operates a digital platform that helps users explore property feasibility, ADU and casita potential, remodel planning, home additions, zoning direction, and project next steps.
This Privacy Policy explains how we may collect, use, store, disclose, and protect information when you use our website, wizard, contact forms, email links, or related services.
Information we may collect
We may collect the following types of information:
- Name and contact information, including email address.
- Property address or general location.
- Project information, including project type, intent, size, scope, priorities, and timeline.
- Information submitted through the wizard, forms, email, or other communication channels.
- Website usage data, device information, browser type, pages viewed, and interaction data.
How we use information
ArchPilot may use information to:
- Provide guided project analysis and feasibility direction.
- Respond to questions, requests, or support inquiries.
- Improve website performance, product experience, and user flows.
- Develop future tools, reports, dashboards, and project guidance features.
- Send relevant updates if the user has opted in or requested communication.
- Maintain security, prevent misuse, and comply with applicable obligations.
Property and project information
ArchPilot may process property-related information to provide a more relevant experience. This may include property address, project type, site context, zoning-related inputs, and user project goals.
Project information should not be considered confidential architectural documentation unless a separate written agreement states otherwise.
Cookies and analytics
We may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve page performance, measure engagement, and enhance the user experience.
Users may control cookies through their browser settings. Disabling cookies may affect some features or functionality.
Sharing information
We do not sell personal information in the ordinary meaning of the term. We may share information with service providers who help us operate the website, process inquiries, host data, analyze usage, send email, or improve the product.
We may also disclose information if required by law, to protect rights or safety, or in connection with a business transfer such as a merger, acquisition, financing, or sale of assets.
Third-party links and platforms
The ArchPilot website may link to third-party websites, platforms, or social media channels. We are not responsible for the privacy practices, content, or policies of third-party services.
Users should review the privacy policies of any third-party website or service they choose to use.
Data security
We use reasonable technical, administrative, and organizational measures to protect information. However, no system, transmission, or storage method is completely secure.
Users should avoid submitting highly sensitive information through general website forms or email unless specifically requested through a secure process.
Data retention
We may retain information for as long as reasonably necessary to provide services, improve the product, comply with legal obligations, resolve disputes, and maintain business records.
Your privacy choices
Depending on your location and applicable law, you may have the right to request access, correction, deletion, or limitation of certain personal information.
To make a privacy-related request, contact us at hello@archpilotia.com.
Children’s privacy
ArchPilot is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we may revise the effective date above. Continued use of the website after changes means you accept the updated policy.
Contact
For privacy questions, requests, or concerns, contact ArchPilot at hello@archpilotia.com.
Contact ArchPilot about privacy or data use.
For privacy-related questions or requests, email us directly.